Privacy Notice

Privacy Policy – Last Updated: August 2020

BrightenUP IT (Pty) Ltd PRIVACY PRINCIPLES

BrightenUP IT (Pty) Ltd (“BUIT”) takes privacy seriously. The following principles underpin our approach to respecting your privacy:

  1. We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
  2. We will provide clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.
  3. We will take all reasonable steps to protect your information from misuse and keep it secure.
  4. We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.

What does this Privacy Notice apply to?

This Privacy Notice applies to personal information collected by BUIT in connection with the services they offer. Find out more about BUIT at www.brightenup.co.za and choose the About Us link. This includes information collected offline through our customer support operations, direct marketing campaigns or competitions, and online through our websites and applications (BUIT Sites). This Privacy Notice also applies to targeted BUIT content, including offers and advertisements for BUIT products and services, which we (or a service provider acting on our behalf) may send to you . This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of the applicable BUIT Site.

Your consent relating to your data

By using a BUIT Site, you are consenting to BUIT collecting, using and disclosing your personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the BUIT Sites or otherwise provide BUIT with your personal information. BUIT will only collect, use or disclose your personal information where it is fair and lawful to do so. Please note, however, that we may process your personal information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms and interests. Any such use shall be in accordance with the BUIT Privacy Principles set out above.

What information do we collect?

In this Privacy Notice, your “personal information” means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, information about your lifestyle or preferences such as your hobbies and interests. We may collect personal information about you from different sources, including: Information you give us directly Information collected automatically when you use the BUIT Sites Information we collect from other sources such as email communications

How your personal information used?

We may use your personal information to: improve our products and your experience on the BUIT Sites contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws provide you with products or services that you request from us

Mobile Message Services

We may make available a service through which you can receive text or other types of messages from BUIT such as SMS (short message service), MMS (multimedia message service) or EMS (enhanced message service) on your wireless or mobile device (“Mobile Message Service”). If you subscribe to one of our Mobile Message Services, you agree to receive such messages from BUIT at the address or mobile number you provide for that purpose. You understand that your wireless carrier’s standard rates may apply to these messages, and that you may change your mind at any time by changing your profile settings. You represent that you are the owner or authorized user of the wireless device you use to sign up for the Mobile Message Service, and that you are authorized to approve the applicable charges. In addition to meeting certain age restrictions and any other terms and conditions associated with each Mobile Message Service, you may be required to register personal information such as your name, text message, wireless address or mobile phone number. You acknowledge and agree that the Mobile Message Service is provided via wireless systems which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the Mobile Message Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Mobile Message Service.

Who do we share your personal information with?

As a global business, BUIT may share your personal information with BUIT Group companies and trusted third parties based outside the country in which you live so that they may process that data on our behalf. We may also be required share your personal information with companies, organisations or individuals outside of the BUIT Group for legal compliance.

Transferring your personal information

We may transfer your personal information to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on our behalf. By using a BUIT Site or otherwise providing BUIT with personal information, you agree to us doing so in accordance with the terms of this Privacy Notice and applicable data protection laws and regulations. You should be aware that many countries do not afford the same legal protection to personal information as you might enjoy in your country of origin. While your personal information is in another country, it may be accessed by the courts, law enforcement and national security authorities in that country in accordance with its laws. Subject to such lawful access requests, we promise that anyone processing your personal information outside your country of origin is required to implement measures to protect it and is only entitled to process it in accordance with BUIT’s instructions.

Safeguarding your personal information

We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.

Your privacy rights and who to contact

If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by clicking the Contact Us link on the BUIT Site that directed you to this Privacy Notice. Your request will be directed to the appropriate person. Alternatively, please go to www.brightenup.co.za, click on the Contact Us link. Your request will be directed to the appropriate person.

You have the right to tell us if you:
  • don’t want to be contacted in the future by us
  • would like a copy of the personal information which we hold about you
  • would like us to correct, update, or delete your personal information in our records
  • wish to report any misuse of your personal information

Changes to our Privacy Notice

We may change this Privacy Notice from time to time by posting the updated version of the Privacy Policy on the BUIT Sites. We will give you reasonable notice of any material change. We encourage you to visit frequently to stay informed about how we use your personal information.